Catering Terms and Conditions
Security
All social events on Friday or Saturday evenings more than 75 guests with bar service require security at the group’s expense in the amount of $40.00 per hour for the length of the event. Kent State University Hotel and Conference Center™ will make the necessary arrangements.
BANQUET FUNCTION
Arrangements of all events will be handled through our Sales & Catering Department. Menu selections, banquet/meeting room set-up requirements and all other details must be finalized with the Sales & Catering Department at least 14-days prior to the event. Should additional changes be made, additional charges may apply. The menus enclosed are offered as suggestions. Our chef is happy to customize a menu for your event. Guests are not permitted to bring food or beverage (alcoholic or otherwise) into the banquet/meeting rooms. No food or beverage may be taken off hotel property following your event. All prices and food items are subject to change due to fluctuating costs and availability.
MERCHANDISE OR ARTICLES
Kent State University Hotel and Conference Center™ shall not be responsible for damages or loss of any merchandise or articles brought to or into the hotel. The contract holder will be responsible for any furniture belonging to the hotel that was damaged during the event. All merchandise, articles or personal property pertaining to an event or function must be removed from the hotel immediately following the event. Kent State University Hotel and Conference Center™ is not responsible for any personal property that has been left, lost, stolen or damaged on premises.
DECORATING OR SIGNAGE
Any decorations or displays brought into Kent State University Hotel and Conference Center™ may not be attached to any wall, floor, windows or ceiling with staples, tape, nails, thumb tacks or any other substance that may cause damage to the fixtures. Glitter, confetti and open flames are NOT permitted.
SMOKING
Kent State University Hotel and Conference Center™ is a non-smoking environment. Should guests wish to smoke, they will be restricted to Smoking in designated outside areas only
PAYMENT |GUARANTEES
Kent State University Hotel and Conference Center™ requires that the group provides guaranteed guest count five business days prior to the scheduled event. Payment is due in FULL three business days prior to the scheduled event date, no later than noon. The initial expected attendance number will be considered the guarantee and will be used for billing proposes, if no guarantee is given five business days prior to function. Should more guests attend than originally guaranteed; the additional number served will be charged upon conclusion of the event. Changes after the guarantee date are subject to availability. Kent State University Hotel and Conference Center™ accepts payments in the form of Visa, MasterCard, American Express, Discover, Cash or Check. When paying with a personal check, the hotel requires payment 14 days prior to function date. A service charge of 21% applies to all food and beverage. The service charge is not a gratuity and is considered taxable. In addition, the service charge is the property of the Hotel to cover discretionary costs of the event. Applicable sales tax will automatically be added to all banquet functions. Any organizations which have tax exempt status, must provide certificate of exemption from the State of Ohio before the date of the scheduled event.
DEPOSITS/TAXES
To confirm the event, we require a non-refundable deposit with a signed contract to secure your date as DEFINITE. Deposit amount will be determined based on the total anticipated revenue for the event. The deposit will be applied towards your final bill at full value.
CANCELLATIONS POLICY
Based on minimum revenue guarantees: Date of signing or 90 days - 40%
60-89 days - 60%
30-59 days - 80%
29 or less days - 100% *Based on days prior to function. Due to fluctuating costs, prices are subject to change.
*Prices do not include 21% service charge & 7% sales tax.